Frequently Asked Questions
Everything you need to know about your Greenworks Tools shopping experience.
What is the standard shipping timeframe for orders?
We offer standard shipping which typically takes 3-5 business days. Expedited shipping options are available at checkout for those who need their fashion essentials sooner.
How can I track my package?
Once your order ships, you will receive an email with a tracking number and a link to the carrier's website to monitor your delivery progress in real-time.
What is your return and exchange policy?
We accept returns and exchanges within 30 days of purchase, provided the items are unworn, unwashed, and have all original tags attached.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options like Afterpay.
How do I ensure I am ordering the correct size?
Each product page features a detailed size guide with measurements. We recommend comparing these against your own measurements to ensure a perfect fit.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary based on the destination and will be calculated at checkout.